Virtual Collaboration in Organizations: A Change Issue « Radical Inclusion

If you want to build a wiki, don’t drum up people by sending them emails and adding them as users. Rather make them long for access to the important information your wiki contains. (Juliane Neumann, Radical Inclusion)

via Virtual Collaboration in Organizations: A Change Issue « Radical Inclusion.

The above quote is interesting, but I feel that there’s more to it than making them “long for access”. There is a process of engagement that precedes the development of a wiki space – that involves the use of the technology, as well as how to structure the information, the logical flow etc. These are important areas for ‘buy-in and ownership’, as folks change and transition from one way of operating to another. In many ways, folks have not necessarily agreed to ‘make’ these changes, when they raise their hands to say – yes, I’ll try out a wiki!

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